Privacy Policy
Privacy Policy for Top of Kenya
Effective Date: 01.04.2025
1. Introduction
Welcome to Top of Kenya (the "Website," "we," "us," or "our"). We operate an online directory featuring listings for [Specify type of listings - e.g., businesses, services, professionals]. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you disagree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Website includes:
a) Personal Data You Provide to Us:
We collect personally identifiable information, such as your email address and phone number, that you voluntarily give to us when you:
Submit or claim a listing
Fill out a contact form or request support.
Participate in surveys, contests, or promotions
Post reviews, comments, or other content
Communicate with us via email or other channels
You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Website.
b) Information We Display (Listing Data):
Our directory contains information about businesses, services, or individuals ("Listings"). This information may include names, addresses, phone numbers, website URLs, service descriptions, hours of operation, photos, etc. This Listing Data may be:
Sourced from publicly available information (e.g., public websites, government registries).
Submitted directly by the entity being listed (or their authorized representative).
Submitted by users of the Website.
While we strive for accuracy, we cannot always guarantee the correctness or timeliness of Listing Data obtained from third-party or public sources.
c) Automatically Collected Information:
When you access the Website, we may automatically collect certain information about your device and browsing activity, including:
Log and Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, access times and dates, referring URL, and other statistics.
Device Data: Information about the computer or mobile device you use to access the Website, such as your device model, operating system version, unique device identifiers, and mobile network information.
Location Data: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application (if applicable), to provide location-based services. If you wish to change our access or permissions, you may do so in your device's settings. [Adjust or remove if not applicable].
Cookies and Tracking Technologies: We use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Website and improve your experience. Please see our [Link to your Cookie Policy or Section below] for more information.
3. How We Use Your Information
Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:
Create and manage your account.
Operate and maintain the Website and the directory service.
Display listings and user-generated content (like reviews).
Respond to your inquiries, support requests, and comments.
Send you administrative information, such as updates to our terms or policies.
Send you newsletters, promotional materials, or other information you have opted-in to receive.
Monitor and analyze usage and trends to improve the Website and user experience.
Detect and prevent fraudulent activity, spam, and security incidents.
Personalize your experience on the Website [If applicable, e.g., showing relevant listings].
Administer contests, promotions, or surveys.
Comply with legal obligations and enforce our terms of service.
4. Legal Basis for Processing (If applicable, e.g., for GDPR compliance)
We process your personal data based on the following legal grounds:
Consent: Where you have given explicit consent (e.g., for marketing emails, non-essential cookies).
Contractual Necessity: To fulfill our contractual obligations to you (e.g., providing account services if you register).
Legitimate Interests: For purposes like website security, analytics, service improvement, and displaying publicly sourced listing data, provided these interests are not overridden by your fundamental rights and freedoms.
Legal Obligation: To comply with applicable laws and regulations.
5. Cookies and Tracking Technologies
We use cookies and similar technologies (like web beacons and pixels) to collect information about your browsing activities. These help us:
Ensure the Website functions correctly (essential cookies).
Understand how visitors use the Website (analytics cookies).
Remember your preferences and settings (functionality cookies).
[Optional: Deliver relevant advertising (advertising cookies)].
You can typically manage your cookie preferences through your browser settings. For more detailed information about the cookies we use and your choices, please see our [Link to dedicated Cookie Policy or provide more detail here]. [Consider adding a cookie consent banner if required by law].
6. Disclosure of Your Information
We may share information we have collected about you in certain situations:
By Law or to Protect Rights: If required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Third-Party Service Providers: With vendors, consultants, and other third-party service providers who perform services for us or on our behalf (e.g., web hosting, data analysis, email delivery, customer service, analytics providers). These providers are typically obligated to protect your data.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With Your Consent: We may share your information with other third parties when you explicitly consent to the sharing.
Publicly Visible Information: Information you post in public areas of the Website, such as reviews or comments, may be visible to all users and may be publicly distributed outside the Website in perpetuity. Listing Information sourced from public domains or submitted for public display is inherently public.
Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for analysis or industry reporting.
We do not sell your personal information to third parties for their marketing purposes without your explicit consent.
7. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. Account information is typically retained as long as the account is active. Log data is typically retained for a shorter period.
9. Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:
The right to access – You may have the right to request copies of your personal data.
The right to rectification – You may have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You may have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You may have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You may have the right to object to our processing of your personal data based on legitimate interests, under certain conditions.
The right to data portability – You may have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent – If we are processing your data based on consent, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the contact details provided below. We may need to verify your identity before responding to your request. [Mention potential fees if allowed by law and applicable].
10. Third-Party Websites
The Website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties.
11. Children's Privacy
Our Website is not directed to children under the age of 18.We do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected personal information from a child under the specified age without verifiable parental consent (where required), we will take steps to delete the information as soon as possible.
12. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
